Returns & Exchanges

At KITSCH™, we want you to love your beauty essentials, which is why we offer a 90-day window for returns and exchanges on most products. If your order isn't a perfect fit for your self-care routine, our team is here to make the process effortless and stress-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and shipping zip code to begin the process.

2

Select Your Items

Choose the specific items you wish to return or exchange and provide a brief reason to help us improve your future experience.

3

Print & Package

Download your prepaid shipping label and securely package your items, ensuring they are in their original KITSCH™ packaging if possible.

4

Ship & Refund

Drop off your package at any authorized carrier location; once received, we will process your refund or ship out your exchange within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing