Frequently Asked Questions
Everything you need to know about your KITSCH™ beauty favorites.
When will my order ship?
Most orders are processed and shipped within 1-2 business days. Once your package is on its way, you will receive a tracking number via email.
What is your return policy?
We offer a 90-day return policy for most items. Products must be in their original packaging and in unused condition to qualify for a full refund.
Are KITSCH™ products cruelty-free?
Yes, we are committed to ethical beauty. All KITSCH™ products are 100% cruelty-free and never tested on animals.
How do I care for my satin pillowcases and hair accessories?
To maintain the quality of your satin items, we recommend machine washing them on a cold, gentle cycle and laying them flat to dry.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment options like Afterpay and Klarna.